FAQ's

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If you have an issue or question that requires immediate assistance, you can use our live chat or visit: Contact Us

General Questions

We deliver throughout the United Kingdom, including the Channel Islands, the Isle of Man and Northern Ireland.

For more information on our delivery process and costs, please see our Delivery Page.

To request a return, you must contact us within 30 days of your purchase. If your request is approved, we will then provide returns information.

If a request is accepted, customers are responsible for their own return shipping costs.

We require all returned products arrive in an unused condition and in their original packaging. We reserve the right to refuse to provide a refund or only offer a partial refund if the returned item does not meet this criteria.

For a full breakdown on our returns policy, please visit our Returns & Refunds Page.

If you change your mind and would like to cancel or modify your order, then you must contact us as soon as possible. As we offer same day dispatch on all in stock items, we process orders quickly and will be unable to action any updates or changes once your order has been dispatched.
We offer a worldwide price match on all of our products promising to meet the prices of other online retailers. However, the final price match will reflect their possible inclusion of delivery fees, VAT and any import duties.

To submit a price match request or see more information on our Price Match Policy.

Based in Chester, England, our dedicated, knowledgeable team is on hand and willing to answer any questions you may have on a range of brands and products.

We offer some of the most competitive prices along as well as same day dispatch on all in-stock orders placed before 2.30pm Monday-Friday and free delivery on all orders over £50.

Don’t take our word for it though, take the word of our satisfied customers. We have over 1200 positive reviews which you can read: Customer Reviews

Product Questions

All of our listed products are designed and tested specifically for each model and year of motorcycle. We are unable to guarantee any fitting kits are compatible with bikes with a model or year that slightly differs from the one it has been listed for.
As Powerbronze products are made to order at the customer’s request, we are unable to return them to the manufacturer once delivered nor do we keep stock of Powerbronze items.