Returns & Refunds

We make buying motorcycle parts, accessories and luggage online simple, from getting the right fit first time to handling returns with ease.

Have a question about your order? Contact Us for all order queries.

Fitment Guarantee

When you use Search by Registration, we only show products compatible with your bike. If an item is proven not to fit, our Fitment Guarantee has you covered.

We will:
- provide a free return label
- issue a full refund
- refund your original shipping costs

To start a return, simply use our online returns portal and select the relevant reason. You may be asked for photos beforehand so we can resolve the issue quickly.

The Fitment Guarantee does not apply to modified bikes or ignored compatibility warnings.

Need help before ordering? Our team is here to help you get it right Contact Us.

Start your return online here: Return Application

Returns

Changed your mind? You can return any new, unused and unfitted item within 30 days of delivery for a full refund.

Items must be returned in their original packaging, complete with all parts, fixings and instructions.

For no-fault returns, customers will need to cover return postage. Return shipping labels can be purchased within the returns portal.

Start your return online here: Return Application

What happens next:

Once you have submitted your return request, our team will review it and confirm the next steps. We aim to respond within 24 hours, Monday to Friday.

If you purchase a return shipping label through the portal, you will only be charged once your return has been approved.

Refunds

Once your return has been received and inspected, we will email you to confirm the outcome.

Approved refunds are returned to your original payment method within 2–5 working days.

If a returned item is not in its original condition, we may reduce or decline the refund.

Order Changes & Cancellations

Need to change or cancel your order?

Please contact us as soon as possible. We process orders quickly, so while we will always do our best to help, changes may not be possible after dispatch.

You can get in touch via: Contact Us